The rent you pay to Lieven De Key includes the use of water, electricity and internet. It does not include, however, water and waste taxes you might have to pay as a citizen of Amsterdam.
Usually residents who rent a private room with private or shared facilities. Sometimes also one of the two residents who rent a shared room can receive an invoice.
The charges can be requested for a part of your lease period of one year and new year. Even till after your lease has finished. If you are registered at the Municipality for housing allowance, then it is important that you also deregister on time when your lease ended. A confirmation of the deregistration can be used as proof for the local tax bureau (Lieven de Key cannot provide this confirmation).
Why are local taxes not included in the rent?
The main reason why these taxes are not included in the rent is because students can apply for a remission/exemption (in Dutch this is called 'kwijtschelding').
This depends on your personal financial situation, but in general these are the two main criteria:
For your rent breakdown, please create an account online via the link in the tile below called 'Check your payments'.
You can call the City of Amsterdam below (Mon-Fri from 8AM till 6PM) or look at one of the links.
Do as much as you can yourself: Google Translate and your smartphone make can help get you a long way. The RA's/Student caretakers or a Dutch neighbor might help you out with the final check, if you ask politely.
" You cannot apply for a refund from Lieven De Key when the outcome of your request for remission is denied"