Get yourself tested as soon as you develop Corona-symptoms. If you test positive, please quarantine and inform De Key and University of this as well.

COVID-19 is a concern for all of us!

We have noticed many residents come to us with questions and we can imagine that this topic also concerns you on a daily basis. Especially when you share your room and/or facilities with others. It iz thus important to make good and clear hygiene- and safety arrangements with one another.

Please follow the guidelines as given bij the authorities and the Dutch government.


The cleaning companies are also taking extra care of the contact surfaces, like doorhandles. However, you and your hallmates also need to make proper arrangements with each other about the use of shared facilities.

Do you have any questions? Please contact us via info@dekey.nl or via 020 - 6214 333.

Quarantine when traveling from an orange or red country!

It is strongly advised to quarantine for 14 days when traveling from an orange or red marked country.


What does self-quarantine mean?

Stay at the place where you are quarantining. Do not allow any visitors.

During your self-quarantine period, do not travel or go to another location in the Netherlands. People arriving from abroad may not return to their country of origin.

If you do not develop any symptoms that could be caused by coronavirus, you can end the self-quarantine after 14 days.


The following rules apply during self-quarantine:

  • Work from home and do not use public transportation.
  • If you are a healthcare professional you may, under certain conditions, go to work. Discuss this with the municipal health service (GGD) or your company doctor.
  • Nobody may visit you, except for for medical purposes (e.g. a family doctor or a GGD official).
  • Only members of your household may be at home with you. Make sure you have as little contact as possible with them and keep 1.5 metres apart whenever possible. This means no hugging, kissing or sex.
  • In case you need medical assistance, do not go to your family doctor or the hospital, but phone the doctor instead.
  • Ask other people to do grocery shopping for you. If this isn’t possible, you may quickly go out to do grocery shopping. But only if you do not have any symptoms.
  • You can sit outside if you have a garden or balcony.

Self-Quarantine when moving into a private room with private facilities

Since you have your own kitchen and bathroom, it is a bit easier to keep your distance from others. But how do you get your groceries? 

A lot of supermarkets have an online delivery service, but these websites are not available in English. You can use Google translate or ask an RA for help via email, facebook or whatsapp. You can also order food online at companies like thuisbezorgd.nl and uber eats.


Self-Quarantaine when moving into a private room or shared room with shared facilities

This means you will have room - or housemates sharing the room or facilities with. Please try to use the shared facilities as little as possible in the first 14 days of your stay, wash your hands before you use it, and clean the kitchen and bathroom/toilet, and all the items you touched afterwards.

Always keep your 1,5 metres from others during these quarantine! When you also share a bedroom, please make clear arrangements and keep your distance as much as possible.


Need a buddy during your self-quarantine?

Please check out these two links in order to connect with a Buddy. This buddy can provide you with more information on the student life in Amsterdam, help you with getting acclimated and possibly provide you with groceries or ways to obtain these without leaving your home.

Get to know each other

Please note: most of our buildings have a Facebookpage and/or Residence Assistants. Please check if this is the case. Please get to know each other and ask for assistance if needed. Students can help each other in doing groceries (and putting it in front of the door) for example. Don't be afraid to ask and make a whatsapp group with your co-residents! :-)

We would also like to recommend that you become a member of the ASVA, the student union for all students in Amsterdam or check out the ISN page

I have Covid-19 symptoms. Now what?

  • If you have any symptoms you must stay indoors.
  • You can get tested at the municipal health service (GGD).
  • If you have other health conditions or severe coronavirus symptoms, phone a doctor.
  • Stay at home and avoid contact with others until you have received the results.
  • If the test if negative, continue to self-quarantine until the period of 14 days is over.
  • If the test is positive, you must self-isolate. Avoid contact with housemates, family members and visitors.
  • Follow the advice of the local health authorities/GGD.
  • Your traveling companions and/or family members will also have to start or continue self-quarantining.
  • You may not travel. If you do not live in the Netherlands, you may not return to your country of origin. 
  • The GGD will start source and contact tracing (in the case of tourists only for their stay in the Netherlands).


Practice good personal hygiene!

  • Wash your hands regularly with soap and water!
  • Wash your hands after coughing and sneezing!
  • Wash your hands after going to the toilet!
  • Wash your handsafter tidying up and cleaning!
  • Wash your hands before preparing and eating food!
  • Use a paper tissue when coughing and sneezing. If you do not have a paper tissue at hand, cough or sneeze into your elbow.
  • Use a tissue once only and then dispose of it immediately. Then wash your hands.

FAQ's about tourism and COVID-19 in the Netherlands

Quarantine for 14 days after arrival!

Everyone flying to and from the Netherlands must fill in a health screening form. If they report symptoms that suggest they may have COVID-19, they will not be allowed to board the airplane. Everyone arriving in the Netherlands from a country that falls under a travel ban is strongly advised to self-quarantine for 14 days immediately after arrival. 

Where to buy food and drinks when you are in quarantaine?

  • www.ah.nl for groceries delivered to your front door
  • Thuisbezorgd for meals and drinks delivered to your door
  • Uber Eats for meals and drinks delivered to your door

Read this for all information about COVID-19