EN
 
  1. Are there pots and pans in the room?
    • Most likely there are pots, pans and cutlery in the room, it depends on what is left by the previous resident as well. We always advise our future residents to first see what is there and then buy the items you miss.
  2. Are there towels?
    • No there are no towels, please bring your own.
  3. ​Is there bedlinen in the room?
    • Yes, there is a set of new bedding (pillow, duvet and bedlinen) in the room.
  4. Can I send a package before I arrive?
    • You can send a package to your room before you arrive, but because you will not there yet, the postmen will try to deliver it at a neighbour or take it back to the post office. The postmen will leave a note where he left the package.
  5. What about local taxes?
    • Local taxes are not included in the rent. You will be responsible for paying these municipal taxes, which the local authorities impose on all residents. There are two types of taxes: pollution levy and water tax. Most of you will receive a tax bill from Waternet or from the local City Council. Our advice is to pay the tax and then ask for a remission, depending on your financial situation. Your City Council can inform you on this matter. (Amsterdam call 14020)
    • ​Watermeters - You can also be asked to give up your watermeter numbers for Waternet registration. When you receive such a letter, please let us know or your contactperson at RAK, so De Key can deal with this matter. We probably need your help to have the correct numbers.
  6. Can I change my room?
    • The RAK has limited apartments in Amsterdam. Changing rooms after one year is possible. You need to arrange this with your contact person from the RAK, who is responsible for the housing of the RAK students.
  7. Can I shorten my contract?
    • When you want to shorten your contract, please contact your contact person from the RAK, who is responsible for the housing of the RAK students.
  8. Can I extend my contract?
    • When you want to extend your contract, please contact your contact person from the RAK, who is responsible for the housing of the RAK students.
  9. Where do I need to leave my keys after the check out?
    • You need to return your keys to the office of Woonstichting De Key, Hoogte Kadijk 179, 1018 BK AMSTERDAM. Unless something else is communicated to you by the contactperson of RAK.
  10. What is included in the monthly rent?
    • In your monthly rent, you pay for the use of water, electricity and central heating.
  11. Can I have a visitor in my room?
    • You can have a visitor up to seven days in a row.
  12. Is cleaning included?
    • Cleaning of the communal areas is sometimes included. In the communal kitchens, only the floor will be cleaned. You and your flatmates need to take care of the hygiene in the kitchen.
  13. What items are in my room?
    • All rooms are basically furnished and have a bed with a mattress, a desk and desk chair, a closet, arm chair and a bookcase. More information about the inventory
  14. Why do i receive mail from previous resident and what should i do with this?
    • When you receive mail, addressed to previous residents, you can write ‘return to sender’ on the envelope and put the letter in any red or orange mailbox on the street