Keyfriends

EN
 

Keyfriends

You can use the Keyfriend option to share the key to your apartment with a neighbour or your partner.

We suggest to invite at least one Keyfriend who can help you out in case of emergency.

For example to help out when you forget your phone in your room. (Saves 65 euro, for the Lock Out service).

How to start sharing your digital key:

Go to the My Keys page to invite a friend.

Your Keyfriend will receive your invitation in his mail. From this point we have two sets of instructions for your keyfriend because they differ depending on the situation.


Keyfriend Instructions for students who already have a digital key and live in a Keyless De Key Apartment

1. Please open the De Key Shortstay app.
2. Go to the My Keys page.
3. Open the Accept keyfriend invitation section.
4. Copy paste the invite code from the e-mail you received
5. Done; you will now be able to open the apartment of your friend with your phone.

After the Share code is filled out, you will see the Keyfriend access on the My Keys page.

 

Instructions for invited keyfriends who do not have a digital key

  1. Please go to the App store or Google Play and look for De Key Shortstay and download the App.
  2. Open the app and click on the Settings button in the lower left corner.
  3. Choose your building and click on the save button.
  4. Click on the My Keys page.
  5. Choose "I'm a keyfriend".
  6. Click on the "New keyfriend" button. 
  7. Fill out your email, phone number and a password. Please use an email address that is accessible on your phone.
  8. Fill in the keyriend invitation code (see below)
  9. Now you will receive an e-mail. Please click on the register link in the e-mail. It will open the De Key App and register your key.
  10. You will see a popup registration success.
  11. A second email will be send to you containing a 5 figure code.
  12. Copy the code and open the app again and fill in the code and click on Done!
  13. Now you will see an ACCESS button in the lower right corner of the App.
  14. You will now be able to open the apartment of your friend with your phone.

GOOD TO KNOW:

1. You can only share one digital key to a person who doesn't have a digital key yet!

2. Sharing a key to someone else is a one-way share.

3. You can easily stop sharing a key by looking up the keyshare on the My Keys page and clicking on the X. It will first say "Pending", when the line dissapears your friend will no longer have access to your apartment.

4. When your tenancy agreement ends or you move to another room for some reason all keyshares will be deleted automatically.