Do you have a Keyless room? (Prins Hendrikkade 189 A1 tot A78) please go to Keyless information page.
The VMB Locked out service is available when:
If you have lost your keys, use the lock out service to regain access to your property. Then visit the page LOST YOUR KEYS via the link at the bottom of this page. VMB does not provide new keys.
LOCK OUT SERVICE STEP BY STEP:
STEP 1: Call VMB Lock out service (see call button below)
STEP 2: E-mail your tenancy agreement to VMB Lock out service. (see form below)
STEP 3: VMB will make an appointment with you (usually within 90 minutes).
* Official ID:
Passport or European ID card. When your ID is in your room/studio VMB will ask a few questions to see if the above conditions are OK. By giving the correct answers you may show the ID afterwards.
** Payment
When you can't upload, sent the tenancy agreement to this email address.