When you have left your room or plan your check out - Please make sure to leave your room empty and follow the departure instructions we share here in the App. Your caretaker will share more detailed information for your building a few weeks before the end of lease.
Early departure weeks before your end of lease date?
Please inform you caretaker via e-mail.
About 6 weeks before the end of your lease you will receive a notification to report your (planned) departure date/check out date via your keyless account, to update your caretaker (and RA's) when you will be leaving. This is a necessary step in the departure proces to share!
Early deposit refund
After you have departured your room, we will have the room checked, cleaned and prepared for the new semester. And access to the room is no longer possible for tenant and keyfriends. Deposit will be processed as soon as possible.
If you live in a shared room, you and your roommate are responsible for cleaning the room together. All possible costs when a shared room is not clean are going to be divided between you and your roommate. We advise you to clean everything together before the first roommate leaves.
If you share a kitchen, bathroom or toilet, you and your roommate/neighbor(s) are responsible for cleaning these together. All possible costs when these areas are not clean are going to be divided between you and your roommate/neighbor(s). We advise you to clean everything together before the first roommate/neighbor leaves.
Make sure all inventory items are cleaned, assembled and visible for inspection. Report broken or missing items at least 2 weeks before your leave. The costs of dirty, disassembled, missing and/or damaged items on the day of the inspection will be deducted from your deposit. If you live in a shared room, you and your roommate are responsible for the inventory together. All possible costs are going to be divided between you and your roommate.
Please remove your bicycle from the bike shed or leave it unlocked for easy removal.