How to pay your rent?

Please be aware, we DON'T accept cash payments. We offer three ways to make your rental payments: 

For further information, contact our servicedesk on 020 - 621 4333.

1. Pay rent via an email link, called Mail2Pay:

• Each month, between the 20th and the 26th, you will receive an email from Lieven De Key with a link to pay the rent for the next month. Through the link you can pay your rent by credit card (VISA & MasterCard) or with iDEAL (for this you need a Dutch bankaccount).
• Did not receive the e-mail or you can't find it? Please check your SPAM-folder of the email you registered with when booking the room. When you have not received the link or the link isn't working for you, we ask you to pay a different way as instructed below: 

2. Pay rent via bank transfer: 

The account holder name is Woonstichting Lieven De Key.
The IBAN for Lieven De Key’s bank account is NL22INGB0000138140.
Lieven De Key's BIC /SWIFT-code for payments from abroad is INGBNL2A.

​​Bank address:

• ING Bank N.V.
• Foreign Operations
• Address:  PO Box 1800
• Zip code: 1000 BV
• City: Amsterdam

Monthly rent amount = mentioned in your tenancy agreement. 

When you wish to pay rent ahead - you can combine the rent amounts and pay them in one time before the months are due.

When you need to transfer the booking payment (first notice) via bank, please transfer the total amount mentioned on the invoice in the tenancy agreement.

Please don't use an intermediary party (e.g. Xoom) to transfer us rental payments. Intermediary banks may be used for international transfers though. Do always send us proof of your payment when paying through bank transfer.

Please always include your tenancy agreement number (starts with HC*********) in the payment order, as stated on the front page of your contract. Including your room address also works.

3. Pay rent via automatic payment order:

• Set up a monthly, or periodical payment order. You can activate a direct debit through your Lieven De Key account, on our website www.dekey.nl, available from the start of your lease.
• Or set it up yourself via your bank when you don't have a European IBAN account. Don't forget to add your tenancy agreement number in the order, so we are able to track the order.

What is included in your rent?

• Internet, inventory, use of water, electricity, heating, caretaker, taxes landlord and more. You can find a complete service breakdown on your account on  our website.  
• On your Lieven De Key account you can find the rent breakdown - Click here if you want an explanation on how to create an account. 

What is excluded from your rent (e.g. tenant fees)?*

• Local tax Municipality of Amsterdam (levy, pollution). See this page for more information.
• Water tax (Waternet)
• *There is exceptions, where also these charges are included in your rent. 

What if I do not pay my rent on time?

In the event that your rent is not paid on time, you will receive a payment reminder by e-mail.*

• The first reminder is sent around 10 days after the payment deadline.
• A second reminder follows around 20th of the month & your University in Amsterdam will be notified.
• After that, possible consequence is that we are forced to outsource your case to our debt collector which leads to extra costs for you as tenant.

* We recommend you to reply/contact us directly when you're experiencing difficulties paying on time. We can then help you set up a payment arrangement. 

* If you are experiencing longer periods of financial issues, please seek additional help with a studentcounselor of your University.

Last month rent calculation

• If the last month of your rent is not a full month, you can calculate the amount of rent based on the number of days your rent lasts: divide the monthly rent by 30, then multiply this by the number of days your lease runs for that month.