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"Good Neighbour" policy

When you live in one of our De Key residences, you form part of a building and neighbourhood community. Like any other community it depends on each and every member playing their part in ensuring its safe, efficient and most of all friendly environment.

Your behaviour should not only contribute to a good order in the residences and be considerate of your fellow residents, but should not disturb, upset or be an inconvenience to residents, neighbours and members of De Key staff. Here are some simple reminders of how being a ‘good neighbour’ can enhance your community.

Receiving guests?

  • Remember to tell your flat-mates and give them plenty of notice.
  • Ask your guests to leave quietly.
  • Clear up any rubbish.
  • Keep the noise levels low and be responsive to requests for quiet.

Overnight guests?

You can have overnight guests for up to one week. You must register via the link below.

You will be responsible for your guests’ actions, anti-social behaviour and for any damage they may cause. Please ask them to be considerate to your fellow flat-mates.

When returning home late

  • Remember to keep the noise levels down and be careful not to slam front/communal doors.
  • Be considerate - your neighbours and flat mates may be asleep or studying.

Avoid a complaint by a neighbour!

It can have serious consequences!


Inappropriate and/or anti-socail behaviour

You should be fully aware that threatening, intimidating, bullying or harassing behaviour as well as causing nuisance is not tolerated under any circumstances and that damage to, or misuse of, De Key property will not be tolerated and will be investigated.

Remember, disciplinary action will be taken and may prove very costly. De Key is entitled at all times, without any notice of termination being required, to terminate the tenancy agreement* with the contracting party and to deny the resident access to our accommodations if the resident or someone accompanying the resident violates the house rules or acts in such a way that the order, peace and quietness or normal operation of our housing could be jeopardised. The residents and anyone accompanying the resident must leave the room upon request. De Key is not obliged to provide reasons for this request.  (* art. 4 Terms & Conditions De Key Short Stay)


Disputes between residents

Students are expected to attempt to resolve disputes amongst themselves.

If the dispute becomes difficult to resolve or proves to be ongoing, please consult your residence assistant (RA) or (student) caretaker for advice.